Mega Fix
Mega Fix – Flexible IT Support with Prepaid Hours
Cost Effective & Various Plans
Pay per hour based on time & effort on each ticket. Subscribe for a plan and use for it a one year.
End to End IT Support Services
We Support End to End IT Infrastructure. You get under one plan support for many IT Assets.
Break Fix or New Requests
You can utilize the support hours for problems or new installations and configurations.
Your Own IT Team
Gain Access to Professional IT Support Team with single point of contact. Your employees can get quick IT Services. Dependency not on any single person for support.
Fast Response SLA
You will get response within 120 minutes for your tickets and we target to resolve tickets within SLA Period.
IT Helpdesk Access
Support requests can be submitted with Various Channels, ITSM Application, E-Mail , WhatsApp and Calling. Submit and Track your tickets on ITSM Web Portal.
MEGA S10
/ 10 Hours
- Hours of Support : 10 Hours
- Endpoint Support
- Server Support - L1
- Network Support - L1
- CCTV and Door Access
- Structured Cabling
- Tickets for Problems and Installations
- ITSM Portal to View the Tickets and Plan Consumption
- 4 Hours Response SLA
Recommended Plan
MEGA S20
/ 20 Hours
- Hours of Support : 20 Hours
- Endpoint Support
- Server Support - L1
- Network Support - L1
- CCTV and Door Access
- Structured Cabling
- Tickets for Problems and Installations
- ITSM Portal to View the Tickets and Plan Consumption
- 4 Hours Response SLA
MEGA S40
/ 40 Hours
- Hours of Support : 40 Hours
- Endpoint Support
- Server Support - L1
- Network Support - L1
- CCTV and Door Access
- Structured Cabling
- Tickets for Problems and Installations
- ITSM Portal to View the Tickets and Plan Consumption
- 4 Hours Response SLA
MEGA S50
/ 50 Hours
- Hours of Support : 50 Hours
- Endpoint Support
- Server Support - L1
- Network Support - L1
- CCTV and Door Access
- Structured Cabling
- Tickets for Problems and Installations
- ITSM Portal to View the Tickets and Plan Consumption
- 4 Hours Response SLA