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Managed IT Services

🌐 GigaManaged IT

One plan. Every system covered — shaped around how your business runs.

GigaManaged IT is our single, all-inclusive managed services plan. Servers, network, endpoints and backup — monitored around the clock and scoped to your environment, not picked off a rate card.

See What's Included
One plan, no tier guesswork Certified engineers Scoped to your business
Live Services Dashboard
Infrastructure Health All Systems Operational
🖥️
Managed Servers
14 servers · patched & monitored
Healthy
🌐
Managed Network
6 devices · avg uptime 99.98%
Online
💻
Endpoint Management
58 devices · 0 threats
Secure
💾
Managed Backup
Last run: 3h ago · 100% success
Protected
📋
Health Check Audit
Next: Q3 2026 · on schedule
Upcoming
GigaManaged IT Includes

Six pillars. One plan. No exceptions.

Every GigaManaged IT engagement covers these six areas — the scope within each is what gets configured to your business.

🖥️
Managed Servers Physical and virtual servers monitored, patched and maintained — Windows, Linux, on-prem or cloud-hosted.
🌐
Managed Network Routers, switches, firewalls and Wi-Fi — configured, monitored, and kept current against known vulnerabilities.
💻
Endpoint Management Laptops, desktops and mobile devices — monitored, secured, and remotely supported wherever your team works.
💾
Managed Backup Automated backups with tested recovery — for servers, workstations, and critical business data.
📋
Quarterly Health Check Audits A full environment review every quarter — performance, security posture, and capacity planning, documented.
🔎
24×7 Network Monitoring Round-the-clock visibility into every device on your network — issues caught before they become outages.
The Plan

One plan: GigaManaged IT

No tiers to compare or second-guess. GigaManaged IT is a single, comprehensive plan — what flexes is the scope, sized to your business rather than a fixed menu.

The Only Plan You Need
GigaManaged IT
Full-stack managed IT — servers, network, endpoints and backup — under one plan, one SLA, one point of contact.
Coverage scoped to your business
What's included
  • ✓Managed Servers
  • ✓Managed Network
  • ✓Endpoint Management
  • ✓Managed Backup
  • ✓Quarterly Health Check Audits
  • ✓24×7 Network Monitoring
Configured to your business
Any number of servers Any number of endpoints Single or multi-site 8×5 coverage Onsite visits as needed Optional: dedicated account manager

Every environment is different, so every GigaManaged IT quote is scoped individually — tell us what you run, and we'll size the plan around it.

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🧮
How GigaManaged IT is priced
Pricing is based on the number of users, servers and network infrastructure we cover — so the plan is sized around your environment rather than read off a rate card.
Get a Custom Quote →

Not sure what you need? Talk to us — we scope the plan to your environment, not the other way around.

Getting Started

Up and running in three steps

From first call to fully managed — typically completed within two weeks, with zero disruption to your team.

1

Discovery & Scoping

We audit your servers, network and endpoints, and scope GigaManaged IT to exactly what your environment needs.

2

Onboarding & Tooling

Monitoring agents deployed, backup targets verified, and your portal provisioned — within five business days.

3

Steady-State Operations

Your environment is actively managed from day one — with quarterly health check audits and a named account manager throughout.

Why GigaManaged IT

The case for handing it over

Most IT problems aren't caused by bad luck — they're caused by deferred maintenance, blind spots, and reactive habits. GigaManaged IT fixes that.

📈

Predictable cost

One plan, scoped once, billed monthly. No surprise invoices when something breaks.

🔒

Stronger security posture

Continuous monitoring and quarterly health check audits — not a once-a-year review.

🕐

Less downtime

24×7 network monitoring means most issues are resolved before your team ever notices them.

🛠

One plan, no upsell ladder

GigaManaged IT scopes to what you actually run — not a tier you've outgrown or overpaid for.

Included in MyIT Portal

A self-service IT Helpdesk your whole team can actually use

Instead of email threads and "who do I even ask for this?", your team requests exactly what they need from a Service Catalogue built around your business — routed, approved and tracked automatically.

📋
Browse, don’t guess A clear menu of every service your team can request — no more guessing who to email or what a ticket should say.
✅
Built-in approvals Set up a sign-off chain for anything that needs one — a manager, a department head, or our own engineers — before work ever starts.
⚡
Tasks generated automatically The moment a request is approved, the full checklist of what needs doing lands on our side — nothing gets missed because someone forgot a step.
🏢
Scoped to your business Your catalogue is yours — the services, categories and approval chains are set up around how your company actually works, not a generic template.
👤
Built for the moments that matter most: new hires and departures
Set up an Employee Onboarding request once — laptop provisioning, email and software access, system logins — and every new starter gets the same complete, approved checklist, every time. Run the same structure for Employee Offboarding, so access is revoked and equipment is returned the moment someone leaves — not whenever it gets noticed.
Set This Up For Us →

Ready to make IT someone else's problem?

Tell us what you run — servers, network, endpoints — and we'll scope GigaManaged IT around it. No templates, no upsells you don't need.

Already a client?

Manage your services from the MyIT Portal

View your live dashboard, check health reports, submit support requests, and explore service changes — all in one place.

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How we deliver
The Decoding IT Way

A structured process from first conversation to long-term results — the same approach for every client, every time.

Explore our approach
Not sure which fits?
Find the right plan

Answer four questions and see which plan fits — with the reasoning shown, not just a name. No sign-up.

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