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Managed Cybersecurity Services

Managed Security Services & GRC Platform — Oman, UAE & India

Security You Can Prove.
Not Just Pay For.

TeraSecure is managed security services with a GRC platform built in. Your compliance programme is set up during onboarding — already matched to what your industry is held to — then runs in your own portal, acknowledged by your staff and scored as the work gets done, while our security operations team watches your estate.

GRC platform included Compliance from onboarding Matched to your industry Evidence per control
SOC MONITOR / SAMPLE EVENT FEED SAMPLE
● PROTECTED Illustrative events — not live customer data
EXAMPLE EVENTS
14:35:08 CRITICAL RDP brute-force — 192.168.1.45 BLOCKED
14:28:41 HIGH Malware signature — WS-Finance-04 QUARANTINED
14:14:03 MEDIUM Phishing link — [email protected] FLAGGED
13:52:19 LOW Failed MFA challenge — j.doe LOGGED
Day 1
Your compliance programme is live from onboarding — matched to your industry before the first ticket is raised, not six months into the contract.
9
Compliance frameworks ready in the platform before your first day — financial-sector rules, data-protection law, national directives and security baselines.
A–F
Your grade, weighted across every control and recalculated as evidence lands. It measures implementation, not certification.
What Makes It Different

A Security Programme, Not a Subscription

Most businesses cannot answer three questions: who is responsible for security here, where is it written down, and can you prove any of it? Monitoring answers none of them. Six things arrive with TeraSecure that a monitoring contract does not include.

POL
Compliance From Onboarding

You are not handed a framework and asked to pick. We map your industry, regulator and contracts to the control set you are held to. Two regulators, two programmes.

ACK
Acknowledged by Your Staff

Published to your portal, not emailed as a PDF. Your people sign off control by control, and cannot acknowledge one without opening it first.

EVD
Evidence Against Each Control

The screenshot, the certificate, the signed procedure — filed where the control lives. Missing a document? We draft it from our template library.

GAP
Gaps That Cannot Close Themselves

Every gap becomes a tracked action that closes only on a verified re-test. Unresolved items carry forward, so nothing disappears at year end.

SCR
A Score and a Grade

Weighted across your controls and visible the moment you log in. Each one records how far it really goes — written down, running, or backed by a tool.

RACI
Responsibilities on the Record

Who is accountable for what, across your team and ours. Agreed once and visible to everyone — not a conversation that starts during an incident.

How the Service Is Organised

Six Functions, The Way Your Portal Is Organised

The service is organised around the six functions of a working security programme — and that is exactly what you see when you log in, not a report somebody assembles for you afterwards.

GV
GOVERN
Decide and Write It Down

Your policy, RACI matrix, staff sign-off and score. The part most providers leave to you, and the part auditors ask about first.

ID
IDENTIFY
Know What You Have

A live asset register — every endpoint, server and licence we manage, listed and kept current rather than rebuilt once a year.

PR
PROTECT
Harden the Surface

Endpoint protection and EDR, email security, firewall and identity control, phishing simulation, and Acronis backup status in your portal.

DE
DETECT
See It Happening

Monitoring across endpoints, network, email and identity, with agent health, alert severity and open vulnerabilities in your portal.

RS
RESPOND
Contain and Report

Incident response inside the agreed SLA, and regulatory notification inside the window your regulator actually allows.

RC
RECOVER
Get Back to Work

Restore from backups that are verified, not assumed — then a written review that turns the incident into a control change.

Ways to Engage With Us

Three Ways In. Start Where You Need To.

Some businesses need the standard met and the evidence kept. Some need the estate defended as well. Some want the whole of IT run. Each option includes the one before it.

Governance & Compliance
Compliance Management
Reach the standard and stay there — without changing your IT provider
// What's included
  • ✓ Framework matched to your industry and regulator
  • ✓ Regional addendum applied — Oman, India or UAE
  • ✓ Your policy drafted, reviewed with you and published
  • ✓ Per-control staff acknowledgement in your portal
  • ✓ Evidence stored against each control
  • ✓ Gap register, closed only on verified re-test
  • ✓ RACI matrix — who is accountable for what
  • ✓ Security score and grade, recalculated quarterly
  • ✓ Audit support — the evidence pack, ready when asked
Policy publishedAfter review
Re-test & re-scoreQuarterly
Portal accessIncluded
Security operationsNot included
Talk to Us About Compliance →
Managed Cybersecurity Services
TeraSecure
Everything in Compliance Management, actively defended
// Everything in Compliance Management, plus
  • ✓ Antivirus / EDR — managed and monitored
  • ✓ SIEM / log monitoring
  • ✓ Firewall management
  • ✓ Email security — anti-spam + anti-phishing
  • ✓ MFA enforcement & monitoring
  • ✓ Vulnerability scanning
  • ✓ Security alerts → auto-ticket
  • ✓ Monthly security report
Critical response2 hours
Critical resolution8 hours
Coverage8×5 business hours
OnsiteNot included
Get Started in Portal →
Managed IT & Security
TeraSecure + GigaManaged IT
Your whole IT estate run and defended by the same team
// Everything in TeraSecure, plus
  • ✓ Unlimited helpdesk — L1 + L2
  • ✓ Backup management — Veeam + Acronis
  • ✓ Patch management — OS and third-party apps
  • ✓ 24×7 monitoring with engineer alert response
  • ✓ Onsite visits and quarterly health checks
  • ✓ Faster response and resolution commitments
  • ✓ Dedicated account manager
See GigaManaged IT →
Compliance Management is scoped to your organisation and quoted after the security review. Where the service is delivered: the platform, policy programme, monitoring and response commitments are the same wherever you operate. Onsite attendance is included only where your engagement provides for it; otherwise the service is delivered remotely. About the security score: it measures how far your controls are implemented and evidenced against your chosen framework. It is not a certification — an A grade is not an ISO 27001 certificate. Not sure which fits? Talk to our team — we'll size the right option for your environment at no cost.
Frameworks & Regulation

The Frameworks We Hold You To

Most businesses know they are held to something, but not precisely what, or by whom. We work that out during onboarding — your industry, your regulator, your customer contracts — then run the programme against the framework that actually applies to you, score your controls against it, and keep the evidence with the control it proves. Compliance stops being a separate project and becomes a byproduct of doing security properly.

01
We match the framework to your industry
Before onboarding finishes we have walked your estate, your obligations and your customer contracts, and matched you to the control set your industry is actually held to — financial-sector rules, data-protection law, or a general security baseline, plus the national directives for the country you operate in.
02
Draft and publish to your portal
Your policy is generated from the control library and worked through with you. Controls that do not apply come out. Nothing is published until you have read it — then your staff acknowledge it.
03
Prove it, then improve it
Evidence is attached control by control, gaps become tracked actions, and each quarter we re-test, re-score and show you what moved.

// Frameworks in the platform
ISO/IEC 27001:2022 NIST CSF 2.0 ISO 27001 + NIST CSF harmonised Oman — OCERT & Cyber Law Oman — CDC National Directives Oman — PDPL Oman — CBO / FSA Financial Sector India — CERT-In & DPDP Act 2023 India — SEBI CSCRF

Find Out Where You Actually Stand

A security review takes a morning. You get a written assessment against the framework your industry is actually held to, the gaps ranked by what they would cost you, and a clear answer on what to fix first.

Book a Security Review →
Already Decided?

Start in the MyIT Portal

Start in the portal and our team onboards your environment within 48 hours. No hardware to install, no long contracts.

Open MyIT Portal →
How we deliver
The Decoding IT Way

A structured process from first conversation to long-term results — the same approach for every client, every time.

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