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About Us

Oman-based IT solutions company serving businesses across Oman, UAE and India since 2014.

About Us

200+
Companies Served
12+
Years in Business
35+
Team Members
3
Offices — Oman · UAE · India
Our Story

Built on a simple idea: IT should help, not hurt.

In 2013, the founders of Decoding IT noticed something consistent across the businesses they encountered — companies weren't getting genuine IT support. They were getting sales pitches.

"We noticed that companies were struggling to find good IT support and genuine consultancy. People wanted to be helped rather than being sold to. We wanted to make a difference in the way people perceive IT services."

Monami B. Saluja — Co-founder & Director, Business Development

By 2014, Decoding IT Solutions LLC was officially registered in Oman. Starting with a team of four — including the founders — the company grew steadily, guided by one principle: earn trust, don't buy it.

More than a decade later, we've served 200+ companies across Oman, UAE, and India — from startups to government agencies to large enterprises. The approach hasn't changed.

2013
The Idea
Founders identify a gap in the Oman IT market — businesses need genuine IT partners, not sales-driven vendors.
2014
Official Launch
Decoding IT Solutions LLC is registered. Four team members, one shared goal: IT that actually works for the customer.
2018
Regional Expansion
Operations extend to UAE and India, enabling cross-border support for clients with regional offices.
2021
MSP Platform
Launch of a dedicated MSP service stack — Managed IT, Cybersecurity, and Co-Managed support for multi-site businesses.
Now
200+ Companies, Still Growing
Serving businesses from startups to government agencies across three countries, with a team of 50+ certified engineers.
What We Stand For

Six values that shape every decision.

Not words on a wall — these are the standards we hold ourselves to on every client engagement.

Integrity
We say what we mean and do what we say. No hidden agendas, no overselling, no shortcuts.
Dedication
We see every problem through to resolution — not just until it becomes someone else's issue.
Commitment
Our clients count on us to show up, respond, and deliver. That trust is something we take seriously.
Quality
We hold ourselves to a high standard on every job — not just the high-visibility ones.
Relationship
We build long-term partnerships, not transactional contracts. Most of our clients have been with us for years.
Growth
We invest in our certifications, processes, and team continuously — so our clients benefit from what's current.
The Leadership

The people behind the work.

Founders & Group Leadership
Leading Decoding IT across Oman, UAE and India
Rohit Saluja
Rohit Saluja
Co-founder & Managing Director
With over 20 years in IT infrastructure across enterprise and mid-market environments, Rohit leads the technical and operational direction of the company. From architecture to service delivery, he ensures every client gets solutions that work — not just on paper, but in practice.
Monami B. Saluja
Monami B. Saluja
Co-founder & Director, Business Development
Monami leads client relationships, sales, and marketing at Decoding IT. Her approach — understand the business first, propose second — is the reason so many of the company's original clients are still clients today. She also oversees the company's regional expansion and partner strategy.
Oman
Regional leadership on the ground in Muscat
Yousuf Al Zaidi
Yousuf Al Zaidi
Chairman
Yousuf provides the strategic direction and key partnerships that shaped Decoding IT from its earliest days. With a background in IT and a natural entrepreneurial instinct, he focuses on long-term growth, market positioning, and keeping the company true to its founding principles.
Certified & Partnered With
Microsoft Partner
Fortinet
Veeam
Nutanix
VMware
Acronis
Cisco
Wazuh
Our Mission
Make technology invisible — so your business can move without friction.
We exist to make IT reliable, secure, and seamless for every client we work with. When our work is done well, you don't think about IT at all — it just works, and you focus on your business.
Our Vision
To be the IT partner that growing businesses across the region trust for the long term.
We measure success by the length of our client relationships and the confidence they have in their IT. Our goal is to be the last IT provider our clients ever need to look for.

Ready to work with a team that actually shows up?

Talk to us about your IT environment. No sales pitch — just an honest conversation about what you need.