Fixed Support Hours for IT Support, Ideal for Companies with less support requirements
Mega Standard S10
Rs 4999
10 Hours- Support for Desktops, Networking and Servers
- Support and Installation Tickets
- Quick Response SLA
- WhatsApp and Email Notifications
- ITSM Application Access
Mega Standard S20
Rs 8,999
20 Hours- Support for Desktops, Networking and Servers
- Support and Installation Tickets
- Quick Response SLA
- WhatsApp and Email Notifications
- ITSM Application Access
Mega Standard S50
Rs 19,999
50 Hours- Support for Desktops, Networking and Servers
- Support and Installation Tickets
- Quick Response SLA
- WhatsApp and Email Notifications
- ITSM Application Access
This Plan offers a convenient solution for business owners who require minimal IT assistance. Our support team ensures that any issues you encounter will be promptly resolved. Additionally, whether you need break fix support or help with new installations and configurations, your job will be completed on time.
You can eliminate the hassles of IT Operations and trust that your needs will be met. Whether you need basic support like setting up emails, devices or maintaining websites, or more advanced assistance with servers and file sharing, we have a suitable plan for you. Regardless of the size or stage of your business's growth, our IT support plans guarantee thorough care. You can easily transition to different plans whenever necessary.
ITSM Plans with Unlimited Tickets/Hours for SMEs
Giga Standard S1
Rs 699
Per User/Per Month\- Unlimited Hours
- Unlimited Remote Support and Onsite Visits
- Proactive Maintenance
- Desktop Support
- Network Administration
- Servers Administration
- ITSM Application Access
- Security Controls
- Annual GAP Analysis
- Annual Vulnerability Assessment
- Minimum 10 Users Billing
Giga Standard S2
Rs 399
Per User/Per Month- Unlimited Hours
- Unlimited Remote and Monthly two Visits
- Desktop Support
- Network Administration
- Servers Administration
- Proactive Maintenance
- ITSM Application Access
- Security Controls
- Annual GAP Analysis
- Annual Vulnerability Assessment
- Minimum 10 Users Billing
Giga Standard S3
Rs 250
Per User/Per Month- Unlimited Hours
- Unlimited Remote Support and Monthly one Visit
- Desktop Support
- Network Administration
- Servers Administration
- Proactive Maintenance
- ITSM Application Access
- Annual GAP Analysis
- Minimum 10 Users Billing
Under the Giga Standard Plan, you will get comprehensive IT day-to-day support, preventive maintenance, and monitoring services. Our IT experts will ensure your systems are running optimally and securely, while providing you with the peace of mind that your IT infrastructure is in safe hands. With Giga Plan, you can rest assured that your IT needs are taken care of and IT operations will be smooth.
Fixed Support Hours for IT Support for IT Managers
Mega Advance A10
Rs 14999
One Time- Support for Desktops, Networking and Servers
- Support and Installation Tickets
- Quick Response SLA
- WhatsApp and Email Notifications
- ITSM Application Access
Mega Advance A20
Rs 24,999
One Time- Support for Desktops, Networking and Servers
- Support and Installation Tickets
- Quick Response SLA
- WhatsApp and Email Notifications
- ITSM Application Access
Mega Advance A50
Rs 59,000
One Time- Support for Desktops, Networking and Servers
- Support and Installation Tickets
- Quick Response SLA
- WhatsApp and Email Notifications
- ITSM Application Access
This Plan offers a convenient solution for IT Manager and to get the on-demand critical IT Support whenever it is required.
