Mega Standard IT Service

Fixed Hours Plans for Startups & MSMEs

Pay as You Go for

Quick and Reliable IT Services

This Plan offers a convenient solution for business owners who require minimal IT assistance. Our support team ensures that any issues you encounter will be promptly resolved. Additionally, whether you need break fix support or help with new installations and configurations, your job will be completed on time.

You can eliminate the hassles of IT Operations and trust that your needs will be met. Whether you need basic support like setting up emails, devices or maintaining websites, or more advanced assistance with servers and file sharing, we have a suitable plan for you. Regardless of the size or stage of your business's growth, our IT support plans guarantee thorough care. You can easily transition to different plans whenever necessary.

Benefits of Mega Standard Plan

Cost Effective and Various Plan Options

Pay per hour based on time & effort on each ticket. Subscribe for a plan and use for it a one year.

End to End IT Support Services

We Support End to End IT Infrastructure. You get under one plan support for many IT Assets.

Break Fix or New Requests

You can utilize the support hours for problems or new installations and configurations.

Your Own IT Team

Get Access to Larger and Professional IT Support Team with single point of contact. Your employees can get quick IT Services. Dependency not on any single person for support.

Fast Response SLA

You will get response within 120 minutes for your tickets and we target to resolve tickets within SLA Period.

IT Helpdesk Access

Support requests can be submited with Various Channels, ITSM Application, E-Mail , WhatsApp and Calling. Submit and Track your tickets on ITSM Web Portal.

Break Fix Support

Hours of Support
10 Hours
20 Hours
50 Hours
Endpoint Support
Server Support - L1
Network Support - L1
CCTV and Door Access
Structured Cabling
Tickets for Problems and Installations
ITSM Portal to View the Tickets and Plan Consumption 
4 Hours Response SLA