Tera Standard IT Service

Manage IT Services with Security Essentials

Do You consider Cyber Security at Priority?

Get Covered by Tera Standard Plan for Managed IT Services and Managed Security

Cyber Security should be priority for all businesses but only few are considering it , if you are a business owner who is concerned about the security of your data and IT Assets then this is for you.

Under the Tera Standard Plan, you will get comprehensive IT day-to-day support, preventive maintenance, and monitoring services. Our IT experts will ensure your systems are running optimally and securely, while providing you with the peace of mind that your IT infrastructure is in safe hands. With Tera Plan, you can rest assured that your IT needs are taken care of and IT operations will be smooth and also will be secured.

What is Included in it Tera Standard Plan?

Managed IT Services

  • Managed Desktops and Laptops

  • Managed Servers
  • Managed Network
  • Managed Backup
  • 24×7 IT Infra Monitoring
  • Asset Management
  • End to End IT Infrastructure Support

ITSM Process and Reports

  • Dashboard – ITSM Dashboard to gain insight into your Tickets and IT Environment.

  • Reports – Stay informed and make sure you’re always on top of your IT operations.

  • Process – Get the ITSM Policies and process implemented.

Value Added Services

  • Security Controls- We will configure the essential security controls. Level of controls depends on tools available.
  • Gap Analysis – We will do the annual Gap Analysis.
  • Consulting – You can get the advise for growing IT needs.

Security Essentials License

and

Managed Security

  • Endpoint Security License and Services

  • Server Security License and Services

  • E-Mail Security License and Services

  • Cloud Backup License and Services

  • Cloud Firewall License and Services

Cyber Security Policies

Build and Implement Policies

Cyber Security Awareness

  • Internet Usage Policy

  • IT Assets Management and Usage Policy

  • E-Mail Policy

  • Data Backup Policy

  • Cyber Security Awareness and Guides

Benefits of Tera Standard Plan

Cyber Security Policies

We will help you drafting the Cyber Security Policies and Implement them.

Cyber Security Tools

We are providing the License ,implementation and administration of Cyber Security essentials tools.

Unlimited Hours and Tickets

You can take support for unlimited hours, unlimited tickets

End to End IT Services

We Support End to End IT Infrastructure asserts and technologies . You under one plan you get support for any IT Assets.

Continuous Improvement

Our ITSM Process will enable continuous improvement in IT Environment to cover the Risks.

Get a Virtual IT Department

Get Access to Larger and Professional IT Support Team with Dedicated Support number. Your employees can get quick IT Services.

Fast Response SLA

You will get response within 15 minutes for your tickets and we target to resolve tickets within SLA Period.

IT Helpdesk Application

Submit and Track your tickets on Mobile App with Ease. Get Reports on Mobile and Web App.

Security Bundled

Endpoints Management
Endpoints Security Services and License
Managed Servers
Servers Security Services and License
Managed Network
Network Security Services
Cloud E-Mail Management
E-Mail Security Services and License
Backup Management and License
24x7 NOC
Asset Management
Annual Vulnerability Assessment
Cyber Security Policies Document
Website Security