Tera Standard IT Service
Manage IT Services with Security Essentials
Do You consider Cyber Security at Priority?
Get Covered by Tera Standard Plan for Managed IT Services and Managed Security
Cyber Security should be priority for all businesses but only few are considering it , if you are a business owner who is concerned about the security of your data and IT Assets then this is for you.
Under the Tera Standard Plan, you will get comprehensive IT day-to-day support, preventive maintenance, and monitoring services. Our IT experts will ensure your systems are running optimally and securely, while providing you with the peace of mind that your IT infrastructure is in safe hands. With Tera Plan, you can rest assured that your IT needs are taken care of and IT operations will be smooth and also will be secured.
What is Included in it Tera Standard Plan?
Managed IT Services
Managed Desktops and Laptops
- Managed Servers
- Managed Network
- Managed Backup
- 24×7 IT Infra Monitoring
- Asset Management
End to End IT Infrastructure Support
ITSM Process and Reports
Dashboard – ITSM Dashboard to gain insight into your Tickets and IT Environment.
Reports – Stay informed and make sure you’re always on top of your IT operations.
Process – Get the ITSM Policies and process implemented.
Value Added Services
- Security Controls- We will configure the essential security controls. Level of controls depends on tools available.
- Gap Analysis – We will do the annual Gap Analysis.
- Consulting – You can get the advise for growing IT needs.
Security Essentials License
Endpoint Security License and Services
Server Security License and Services
E-Mail Security License and Services
Cloud Backup License and Services
Cloud Firewall License and Services
Cyber Security Policies
Build and Implement Policies
Cyber Security Awareness
Internet Usage Policy
IT Assets Management and Usage Policy
Data Backup Policy
Cyber Security Awareness and Guides
Benefits of Tera Standard Plan
Cyber Security Policies
We will help you drafting the Cyber Security Policies and Implement them.
Cyber Security Tools
We are providing the License ,implementation and administration of Cyber Security essentials tools.
Unlimited Hours and Tickets
You can take support for unlimited hours, unlimited tickets
End to End IT Services
We Support End to End IT Infrastructure asserts and technologies . You under one plan you get support for any IT Assets.
Our ITSM Process will enable continuous improvement in IT Environment to cover the Risks.
Get a Virtual IT Department
Get Access to Larger and Professional IT Support Team with Dedicated Support number. Your employees can get quick IT Services.
Fast Response SLA
You will get response within 15 minutes for your tickets and we target to resolve tickets within SLA Period.
IT Helpdesk Application
Submit and Track your tickets on Mobile App with Ease. Get Reports on Mobile and Web App.