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Managed IT Services in Gurugram

Managed IT Services in Gurugram

Managed IT services for businesses in Gurugram

Your servers, network, endpoints and cloud monitored and maintained by an engineering team based in Gurugram — on a fixed monthly plan, with someone who answers the phone.

GurugramManaged IT ServicesIT AMCDelhi NCRFixed Monthly Cost
Talk to Our Gurugram Team All IT Services in Delhi NCR

IT run properly, from an office in Gurugram

Most companies we take on in Gurugram are not short of technology — they are short of someone accountable for it. We take ownership of the whole estate: monitoring that catches problems before your staff report them, patching that actually happens, a helpdesk your people will use, and a monthly report you can read. Engineers are here on Sohna Road, so site visits do not need a flight.

What managed IT covers

What we take on for Gurugram businesses

Helpdesk & End-User Support

A named team your staff can call or email for laptops, email, printing and applications — with response targets you can hold us to, not best effort.

Proactive Monitoring & Patching

Servers, endpoints and network monitored around the clock. Operating systems and firmware patched on a schedule, so the next audit is not a scramble.

Network & Firewall Management

Switching, wireless, firewalls and VPN kept configured, licensed and current — with backed-up configurations so a device failure is an hour, not a day.

Microsoft 365 & Cloud Administration

Licence management, identity and access, mailbox and tenant hygiene, MFA enforcement and conditional access — the part that quietly drifts.

Security Baseline

Endpoint protection, admin-rights control, backup verification and the reporting to show it. Deeper monitoring and response sits with TeraSecure.

Vendor & Asset Coordination

We deal with your ISP, your hardware supplier and your software vendors so your staff do not spend their afternoon on hold.

Why companies call us

Common situations in Gurugram offices

One overloaded IT person who cannot take leave without something breaking, and no cover when they do.

Break-fix support that only shows up after something has already stopped, charged by the visit.

No patching discipline — servers and laptops months behind, discovered during a customer audit.

Nobody can say confidently whether backups are working, or when a restore was last tested.

IT spend that arrives as unpredictable invoices instead of a number you can budget for.

A vendor in another city who takes a day to attend site when something needs hands on it.

Why Decoding IT

Why Gurugram businesses choose us

Gurugram

Engineers Based Here

Our office is on Sohna Road, Sector 47. Site attendance in Gurugram, Manesar, Delhi and Noida is a drive, not a ticket escalated to another city.

One Accountable Team

Helpdesk, infrastructure, network and cloud under one contract. No triangulating between three suppliers while your staff wait.

Fixed, Predictable Cost

A monthly plan sized to your estate, so support costs stop being a surprise line item and start being a budget line.

Questions

Managed IT Services in Gurugram, answered plainly

Do you take on our existing setup as it is, or does everything have to change?
As it is. We start with an audit of what you actually have, agree what needs fixing before it can be supported properly, and then take it on. You get that list up front with costs — there are no discoveries invoiced later.
How is this different from an IT AMC?
A traditional AMC is usually reactive: you call when something breaks and someone attends. Managed IT is built the other way round — monitoring, patching and maintenance are the service, and the aim is that you call less. We also offer AMC-style cover if that is genuinely what you need.
Will our staff get someone in Gurugram, or an offshore helpdesk?
Our team is here. For anything needing hands on hardware, an engineer attends site in Gurugram, Manesar, Delhi or Noida.
We already have an IT manager. Does this replace them?
No, and it usually should not. In that situation GigaExtend is the better fit — your IT manager keeps ownership and we sit behind them with the platform, the tooling and specialist escalation.
What is included and what is billed separately?
Monitoring, patching, helpdesk, administration and management are in the monthly plan. Hardware, licences and project work — a migration, an office move, a new firewall — are quoted separately so you can see what you are approving.
Can we start with support only and add more later?
Yes. Plenty of companies start on MegaFix for day-to-day support and move up to a full managed plan once they see how much of their estate needs looking after.

Compare the plans

Fully managed, or extending your own team?

Six plans across managed services and team extension. The comparison page lays out what each one covers.

Compare All Plans →

Talk to our Gurugram team about managed IT

Tell us how your IT is supported today and what keeps going wrong. We will come back with a scope and a monthly figure — no obligation.

Get a Cloud Backup Quote
258, Tower B, SpaceEdge Tower
Sec 47, Sohna Road, Gurugram
Haryana 122018