Onsite Resources
Your IT Floor,
Staffed.
Dedicated IT professionals placed inside your organisation — pre-vetted, fully supported, and ready faster than any hire. From helpdesk to cybersecurity, we field the specialist you need.
Hiring Is Slow. Agencies Send Generalists. Turnover Breaks Teams.
Onsite Resources is a different model — dedicated professionals who arrive ready, know your stack, and stay backed by a senior engineering team.
Four Specialisms. One Contract.
Place one role or build a complete team. Each resource operates as part of your organisation while remaining connected to our engineering network.
Your front line for end-user support — resolving incidents, managing requests, and keeping your workforce productive. Operates to agreed SLAs with full ticket lifecycle ownership.
- End-user incident resolution (L1/L2)
- Hardware setup, imaging & replacement
- Password resets, MFA, account issues
- Ticket logging, triage & escalation
- Software installation & licence management
- SLA reporting & KPI tracking
- Printer, peripheral & AV support
- Onboarding & offboarding workflows
Manages and maintains your network infrastructure end-to-end. From daily monitoring and change management to fault resolution and capacity planning — your connectivity is owned, not just watched.
- LAN/WAN administration & monitoring
- Firewall rule management & review
- Routing, switching & VLAN configuration
- VPN setup, maintenance & troubleshooting
- Wi-Fi infrastructure management
- Bandwidth monitoring & optimisation
- Network documentation & change records
- Vendor coordination & ISP liaison
Keeps your server and virtualisation layer healthy — patching, performance, backups, and identity. Proactive by default; reactive when needed. Escalates complex issues directly to our L3 team.
- Windows & Linux server management
- VMware vSphere / Hyper-V administration
- Active Directory, DNS & DHCP management
- Patch management & update scheduling
- Backup monitoring & restore testing
- Performance monitoring & capacity planning
- Storage management & provisioning
- Server documentation & runbooks
An embedded security professional who monitors your environment daily, manages your security tooling, and responds to threats — not a consultant who visits quarterly. Backed by our vCISO capability for strategic guidance.
- Daily threat monitoring & alert triage
- EDR / SIEM management & tuning
- Vulnerability scanning & remediation tracking
- Security patch prioritisation
- Incident first-response & containment
- Compliance reporting (ISO 27001, GDPR, NCA)
- Phishing simulation & awareness training
- Security policy review & documentation
From Brief to Onsite in Four Steps
A structured placement process keeps quality high and timeline short — typically 2–4 weeks from sign-off to first day.
Scope & Requirements
We capture the role, environment, tools, hours, and specific technical requirements in detail.
Day 1–3Candidate Selection
We match from our bench or recruit. You review the profile and approve before we proceed.
Day 4–10Onboarding & Handover
We handle induction, documentation review, and knowledge transfer — your environment, not a blank slate.
Day 11–21Embedded Operation
Your resource operates as part of your team, with monthly reviews and direct L3 escalation path included.
OngoingShaped to How You Work
Not every team needs the same commitment. Three models — full-time embedded, part-time shared, or a defined project duration.
- 5 days/week, standard or extended hours
- Operates under your management structure
- Direct line to our L3 engineering team
- Monthly performance & utilisation reporting
- Cover provided during leave or absence
- Agreed days per week (typically 2–3)
- Structured task list & weekly priorities
- Remote availability on non-onsite days
- Scales to full-time as needs grow
- Same quality, lower weekly commitment
- Fixed duration with agreed scope
- Milestone-based progress reporting
- Handover documentation at completion
- Suitable for 4-week to 6-month engagements
- Option to convert to ongoing at close
Not a Staffing Agency. An Engineering Firm That Staffs.
There's a meaningful difference between placing a CV and placing an engineer who is backed by a full technical team, knows the stack, and can escalate the moment something exceeds their scope.
L3 Escalation Built In
Every onsite resource has a direct line to our L3 engineers. Complex problems don't stall — they escalate internally.
Cover Guarantee
If your resource is unavailable for any reason, we provide a qualified replacement — no gaps, no downtime, no excuses.
Stack-Matched Placement
We match engineers to your specific environment — Fortinet, Nutanix, Veeam, M365. Not generalists who learn on your time.
Monthly Accountability
Monthly reviews cover utilisation, performance, and scope adjustments — full transparency on what your resource delivered.
Tell Us Which Role You Need
We'll scope the placement, match the right engineer, and have someone onsite in under a month.