Flex IT Services
IT Support That Flexes
With Your Business
Hire an IT team, without the full-time headcount.
Choose the hours bundle that fits your month, and scale up or down as your business changes. A predictable monthly plan so your team always has expert IT cover on a small subscription.
Buy a Bank of Support Hours
- ✓ Unlimited tickets per month
- ✓ 10 Support Hours per month
- ✓ M365 & email support
- ✓ Same-day response
- ✕ No onsite visits included
- ✕ No hour rollover
🎁 First month free for new clients
Claim Free Month →- ✓ Unlimited tickets per month
- ✓ 10 Support Hours per month
- ✓ M365 & email support
- ✓ Same-day response
- ✓ Onsite visits available — each visit deducts 1 additional hour from your Support Hours
- ✓ Roll over 3 unused hours to next month
- ✓ Unlimited tickets per month
- ✓ 20 Support Hours per month
- ✓ M365 & email support
- ✓ Priority response
- ✓ Onsite visits available — each visit deducts 1 additional hour from your Support Hours
- ✓ Roll over 8 unused hours to next month
ℹ Rollover hours expire after 1 month.
Everything Included As Standard
No hidden extras. Whether you’re on the entry plan or the largest Flex bundle, every plan includes these foundations.
How It Works
From sign-up to resolved — three straightforward steps.
Pick the Flex hours bundle that matches your team’s monthly support needs. Sign up directly in the Client Portal.
›Log an issue via the portal, email, or phone. Our team acknowledges same day — the top plan gets moved to the front.
›A certified technician works remotely or onsite. Time is tracked transparently against your monthly hours bundle.
›Ready to Get Started?
Sign up for any plan directly in the Client Portal. No contracts, no setup fees — just reliable IT support from day one.
Open Client Portal →Let’s Find the Right Plan Together
Our team can walk you through the Flex plans and help size the right hours bundle for your team’s actual workload. No obligation.
Talk to Sales →